Privacy Policy – Fixing Expert
Effective Date: 25/09/2025
At Fixing Expert, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose information you provide when you visit our website or use our services.
1. Information We Collect
We may collect the following information from you:
Personal Information: Name, phone number, physical address (when booking a service).
Service Information: Appliance type, issue description, preferred service time/location.
Technical Information: IP address, browser type, pages visited, time spent on the site (via analytics tools).
Communication Data: Messages or inquiries sent via contact forms, WhatsApp, or email.
2. How We Use Your Information
We use your information to:
Schedule and deliver home appliance repair services
Respond to inquiries or support requests
Improve our website, services, and customer experience
Send service confirmations, reminders, or follow-ups
Prevent fraud and enhance security
Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
3. How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, misuse, or loss. This includes:
Secure data transmission (HTTPS)
Restricted access to personal data
Safe storage of contact details and service records
4. Sharing of Information
We may share your information only when necessary:
With technicians assigned to your service request
With payment or communication service providers (if applicable)
When required by law or legal process
We do not share your information for marketing purposes with third parties.
5. Cookies & Analytics
Our website may use cookies and third-party tools (e.g., Google Analytics) to collect anonymous usage data for website improvement. These tools help us understand how users interact with our site, but do not collect personal data.
You can disable cookies through your browser settings at any time.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask us to correct, update, or delete your data
Withdraw consent to contact you (for marketing or service follow-ups)
To request changes or deletion of your data, please contact us at fixingexpert6@gmail.com
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We recommend reviewing it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: fixingexpert6@gmail.com
📱 Phone: 7812871305
Fixing Expert – We respect your privacy and are committed to protecting your personal data.
